Refund & Returns Policy

At Otibhor, we take great pride in the quality of our handmade, made-to-order products. Each item is carefully crafted with love and attention to detail, ensuring that it’s unique and made just for you.

Due to the nature of our products being made-to-order, we do not accept returns or offer refunds. Please make sure to review your order carefully before confirming, as all sales are final.

If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will gladly work with you to resolve the issue. Please provide clear photos of any damage or defects when contacting us, so we can quickly address your concerns.

By shopping with Otibhor, you’re supporting a small, handmade business, and we truly appreciate your understanding of our no-returns, no-refunds policy.